At Mechanic Solutions, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help with a simple return and refund process.
You may return items within 30 days of delivery, provided that:
To initiate a return, please contact us at contact@mechanicsolutions.us with your order number and reason for return. We will provide return instructions and an RMA (Return Merchandise Authorization) number.
Return shipping costs are the responsibility of the customer unless the item arrived damaged, defective, or was sent in error. All returns must be shipped with a trackable service to:
Mechanic Solutions
190 Whitman Ave, Edison, NJ 08817
Once your return is received and inspected, we’ll notify you by email. Approved refunds will be issued to your original payment method within 5–7 business days.
If your product arrives damaged or defective, please notify us within 48 hours of delivery. Include your order number and photos of the damage so we can resolve the issue quickly.
Questions about returns? Email us at contact@mechanicsolutions.us or call +1 (201) 975-3018.